Publications
2018 The Power and Peril of Participant Video, PINC 2018: Participatory Innovation Conference Proceedings, Eskilstuna, Sweden, with Wayne Pethrick and Zhenan Hong
2017 The Case for Rethinking the Calendar, Sapiens.
2016 Translating Infrastructure to Technology. EPICpeople.
2016 Case Study: Online Financial Diaries. IMTFI Consumer Finance Research Methods Toolkit, ed. E. B. Taylor and G. Lynch, Institute for Money, Technology and Financial Inclusion
2016 The Water Cooler Problem, Sapiens
2015 Satin Island: An Appreciation. EPICpeople
2014 Creating Business Impact. EPICpeople
2013 Collaborative Workshops for Strategic Roadmaps, PINC 2013: Participatory Innovation Conference Proceedings, Lahti, Finland
2013 Social Shaping of Innovation, PIN-C 2013: Participatory Innovation Conference Proceedings, Lahti, Finland, with Brendon Clark, Jacob Burr, and Henry Larsen
2012 Renewing our Practice: Preparing the Next Generation of Practitioners Proceedings of the 2012 Ethnographic Praxis in Industry Conference, Savannah, with Susan Squires
2011 Studying Physical Processes in the Virtual World: Online Forums and Mail Packages, Etnografia e Ricerca Qualitativa, 4(2)
2011 Evolving Ethnographic Practitioners and Their Impact on Ethnographic Praxis, Proceedings of the 2011 Ethnographic Praxis in Industry Conference, Boulder, with Susan Squires
2010 “Ethnography of Ethnographers” and Qualitative Meta-Analysis for Business. Proceedings of the 2010 Ethnographic Praxis in Industry Conference, Tokyo, with Josh Kaplan
2009 Policy Change Insidethe Enterprise: The Role of Anthropology. Ethnographic Praxis in Industry Conference, Chicago, IL, with Josh Kaplan.
2009 The Social Shaping of Innovation. Ethnographic Praxis in Industry Conference Workshop, Chicago, IL, with Jacob Buur.
2007 Building Relationships to Enable B2B Ethnographic Research. The Market Research Event, Los Angeles, CA
2006 Transforming Ethnographic Findings into Business Value. Ethnographic Praxis in Industry Conference Workshop, Hillsboro, OR, with Jeff Pierce
2006 Managing International Research. CHI 2006, Montreal, QC
2005 From workpractice to product: Combining user research with business knowledge. People Inspired Innovation IV, Essex, England
2003 Creation Stories: Narrative and Innovation with Multidisciplinary Teams. Annual Meeting of the American Anthropological Association, Chicago, IL