Strategic Research

When you know what people do and how they think, you can refine your value proposition, focus your offerings to meet their needs, and ensure you are delivering in the right ways. I help you gather and transform these insights into actionable product strategies that solve real problems.

Problem prioritization 

Framing the pathways to solutions is about understanding what is missing and identifying where to find it. Data informed decision making starts with determining the decisions that need to be made and honestly assessing your knowledge gaps and assumptions. I partner with you to identify critical information needs and implement strategic, human-centered approaches to data collection and analysis.

Work practice assessment

Creating and nurturing an innovative, dynamic organization goes beyond charts and  processes. I engage with teams and individuals to understand how they are working, uncover the hidden process and structural challenges that may impede their ability to do their best work, then collaboratively reset and refocus.  

Skills audit 

High functioning teams collaborate in ways that maximize the capabilities of the individuals within them. But the best people aren’t always positioned to deliver their best work, and capable individuals may be missing essential soft skills. I help you evaluate the skills across your team and ensure gaps are addressed. 

Workshops and Classes 

All of my workshops and classes can be can be adapted to your organizational needs, or let me collaborate with you to develop a custom presentation.

• Customer Discovery

• Research Thinking

• Presenting for Impact

• Talking to Stakeholders

• Visualizing Organizational Infrastructures

Coaching

I work with individuals and teams to review and refine their practices, and provide coaching and mentoring around communication and collaboration.